Preliminary Information Terms
1. SUBJECT
The subject of this Preliminary Information Form for Sales Agreement covers the rights and obligations of the parties regarding the sale and delivery of the product/products, whose characteristics and sales price are specified below, which the SELLER sells to the ORDERING PARTY/BUYER, in accordance with the provisions of the Law on the Protection of Consumers No. 6502 – Distance Contracts Regulation (Official Gazette: 27.11.2014/29188). By accepting this preliminary information form, the BUYER acknowledges in advance that if the order subject to the contract is approved, they will be obliged to pay the order price and, if any, shipping fees, taxes, and other specified additional fees, and that they have been informed about this.
2. SELLER INFORMATION
Title:
Address:
Phone:
Fax:
Email:
3. BUYER INFORMATION (hereinafter referred to as the BUYER)
Person to be delivered to:
Delivery Address:
Phone:
Email/username:
4. INFORMATION ABOUT THE PRODUCT/PRODUCTS SUBJECT TO THE AGREEMENT
4.1 The basic features (type, quantity, brand/model, color, number) of the good/product/products/service are available on the SELLER's website. You can examine the basic features of the product during the campaign period. Valid until the campaign date.
4.2 The prices listed and advertised on the site are sales prices. The advertised prices and promises are valid until updated and changed. Prices advertised for a limited period are valid until the end of the specified period.
4.3 The sales price of the goods or services subject to the contract, including all taxes, is shown in the table below.
Shipping Cost:
Payment Method and Plan:
Delivery Address:
Invoice Address:
Order Date:
5. GENERAL PROVISIONS
5.1. The BUYER accepts, declares, and undertakes that they have read and understood the preliminary information regarding the basic characteristics, sales price, payment method, and delivery of the product subject to the contract on the SELLER's website, and that they have given the necessary confirmation electronically. The BUYER accepts, declares, and undertakes that before the establishment of the distance sales contract, they have obtained complete and accurate information from the SELLER regarding the address, the basic features of the ordered products, the price of the products including taxes, and the payment and delivery information, by confirming the Preliminary Information electronically.
5.2. Each product subject to the contract shall be delivered to the BUYER or to the person and/or organization at the address indicated by the BUYER within the period specified in the preliminary information section on the website, depending on the distance of the BUYER's place of residence, provided that it does not exceed the legal period of 30 days. If the product cannot be delivered to the BUYER within this period, the BUYER reserves the right to terminate the contract.
5.3. The SELLER accepts, declares, and undertakes to deliver the product subject to the contract completely, in accordance with the specifications specified in the order, and with warranty certificates and user manuals, if any, free from any defects, in accordance with legal regulations, robustly, in accordance with standards, with the necessary information and documents, to perform the work in accordance with the principles of accuracy and honesty, to maintain and improve service quality, to show due diligence and care during the performance of the work, and to act with foresight and caution.
5.4. The SELLER may supply a different product of equal quality and price by informing the BUYER and obtaining explicit consent before the expiration of the performance obligation arising from the contract.
5.5. The SELLER accepts, declares, and undertakes that if it cannot fulfill its contractual obligations in the event that the performance of the product or service subject to the order becomes impossible, it will notify the consumer in writing within 3 days from the date it learns of this situation, and will refund the total amount to the BUYER within 14 days.
5.6. The BUYER accepts, declares, and undertakes that they will confirm this Preliminary Information Form electronically for the delivery of the product subject to the contract, and that the SELLER's obligation to deliver the product subject to the contract will terminate if the price of the product subject to the contract is not paid for any reason and/or is canceled in bank records.
5.7. The BUYER accepts, declares, and undertakes that if, after the delivery of the product subject to the contract to the BUYER or to the person and/or organization at the address indicated by the BUYER, the price of the product subject to the contract is not paid to the SELLER by the relevant bank or financial institution as a result of unauthorized use of the BUYER's credit card by unauthorized persons, the BUYER will return the product subject to the contract to the SELLER within 3 days, with the shipping costs borne by the SELLER.
5.8. If the SELLER cannot deliver the product subject to the contract within the stipulated time due to force majeure events such as unforeseen circumstances beyond the parties' control that prevent and/or delay the parties from fulfilling their obligations, the SELLER accepts, declares, and undertakes to notify the BUYER of this situation. The BUYER also has the right to request from the SELLER the cancellation of the order, the replacement of the product subject to the contract with an equivalent one if available, and/or the postponement of the delivery period until the hindering situation is removed. If the order is canceled by the BUYER, in case of cash payments made by the BUYER, the product amount will be paid to them in cash and in full within 14 days. In case of credit card payments made by the BUYER, the product amount will be refunded to the relevant bank within 14 days after the order is canceled by the BUYER. The BUYER accepts, declares, and undertakes that the average process for the amount refunded to the credit card by the SELLER to be reflected in the BUYER's account may take 2 to 3 weeks, and that the reflection of this amount in the BUYER's accounts after its refund to the bank is entirely related to the bank's processing period, and therefore, the BUYER cannot hold the SELLER responsible for possible delays.
6. INVOICE INFORMATION
Name/Surname/Title:
Address:
Phone:
Email/username:
Invoice delivery: The invoice will be delivered with the order to the invoice address during order delivery.
7. RIGHT OF WITHDRAWAL
7.1. In distance contracts for the sale of goods, the BUYER may exercise the right to withdraw from the contract by refusing the goods without incurring any legal or criminal liability and without stating any reason, provided that they notify the SELLER within 14 (fourteen) days from the date of delivery of the product to themselves or to the person/organization at the address indicated. In distance contracts for the provision of services, this period begins from the date the contract is signed. The right of withdrawal cannot be exercised in service contracts where the performance of the service has begun with the consumer's consent before the expiration of the right of withdrawal period. Expenses arising from the exercise of the right of withdrawal belong to the SELLER. By accepting this contract, the BUYER acknowledges in advance that they have been informed about the right of withdrawal.
7.2. To exercise the right of withdrawal, it is essential to give written notice to the SELLER by registered mail with return receipt, fax, or email within the 14 (fourteen) day period, and that the product has not been used within the scope of the "Products for which the Right of Withdrawal Cannot Be Exercised" provisions set forth in this contract. If this right is exercised,
7.2.1 The invoice for the product delivered to the 3rd party or the BUYER, (If the invoice for the product to be returned is corporate, it must be sent together with the return invoice issued by the institution. Order returns issued in the name of institutions cannot be completed unless a RETURN INVOICE is cut.)
7.2.2. Return form,
7.2.3. The products to be returned must be delivered complete and undamaged, with their box, packaging, and standard accessories, if any.
7.2.4. The SELLER is obliged to refund the total amount and the documents obliging the BUYER within 10 days at the latest from the date the withdrawal notification reaches it, and to take back the goods within 20 days.
7.2.5. If there is a decrease in the value of the goods due to the BUYER's fault or if the return becomes impossible, the BUYER is obliged to compensate the SELLER's damages in proportion to their fault. However, the BUYER is not responsible for changes and deterioration that occur due to the proper use of the goods or product within the right of withdrawal period.
7.2.6. If the campaign limit amount set by the SELLER falls below the limit due to the exercise of the right of withdrawal, the discount amount benefited from within the scope of the campaign will be canceled.
8. PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED
8.1. a) Contracts related to goods or services whose prices fluctuate due to financial market changes and are not under the control of the seller or provider.
b) Contracts related to goods prepared in line with the consumer's wishes or personal needs.
c) Contracts related to the delivery of perishable goods or goods that may expire quickly.
d) Contracts related to the delivery of goods from which protective elements such as packaging, tape, seal, package have been opened after delivery, and whose return is not suitable for health and hygiene reasons.
e) Contracts related to goods that are mixed with other products after delivery and cannot be separated by their nature.
f) Contracts related to books, digital content, and computer consumables (toner, cartridge, ribbon, etc.), data recording and data storage devices presented in a physical environment if their packaging, tape, seal, package, etc., have been opened after delivery.
g) Contracts related to the delivery of periodic publications such as newspapers and magazines, except for those provided under a subscription contract.
ğ) Contracts related to accommodation, goods transportation, car rental, food and beverage supply, and leisure activities made for entertainment or rest, which must be made on a specific date or period.
h) Contracts related to services performed instantly in an electronic environment or intangible goods delivered instantly to the consumer.
i) Contracts related to services whose performance has begun with the consumer's consent before the expiration of the right of withdrawal period.
For cosmetic and personal care products, underwear products, swimsuits, bikinis, books, copyable software and programs, DVDs, VCDs, CDs and cassettes, and stationery consumables (toner, cartridge, ribbon, etc.) to be returnable, their packaging must be unopened, untried, undamaged, and unused.
8.2. The SELLER can submit complaints and objections to the consumer arbitration committee or consumer court in the place of residence of the consumer or where the consumer transaction was made, within the monetary limits specified in the law below. Information regarding the monetary limits is as follows:
Effective from 28/05/2014:
a) For disputes with a value below 2,000.00 (two thousand) TL, applications are made to district consumer arbitration committees in accordance with Article 68 of the Consumer Protection Law No. 6502.
b) For disputes with a value below 3,000.00 (three thousand) TL, applications are made to provincial consumer arbitration committees.
c) In provinces with metropolitan status, for disputes with a value between 2,000.00 (two thousand) TL and 3,000.00 (three thousand) TL, applications are made to provincial consumer arbitration committees.
This Agreement is made for commercial purposes.
SELLER:
BUYER:
DATE: