The PÁRCH Promise
Crafted to accompany you for years, not seasons.
At PÁRCH, we believe that a well-made leather piece should grow more beautiful with time. Every bag, belt, and accessory is created with carefully selected materials and traditional craftsmanship, designed to be used, appreciated, and carried for many years.
For this reason, every PÁRCH piece is supported by our Craftsmanship Warranty and Lifetime Care Program.
2-Year Craftsmanship Warranty
Every PÁRCH product is covered by a 2-year warranty against manufacturing defects from the date of purchase.
This warranty covers:
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Stitching failures under normal use
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Defective hardware, clasps, magnets, or zippers
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Structural defects in craftsmanship
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Manufacturing-related faults in assembly or construction
If a manufacturing defect is confirmed, PÁRCH will repair or replace the product at no cost.
What Is Not Covered
Leather is a natural material that develops character over time. Therefore, the warranty does not cover:
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Natural aging and patina of leather
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Scratches, stains, or discoloration caused by use
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Damage caused by water, heat, moisture, or chemicals
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Accidents, misuse, neglect, or improper storage
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Normal wear resulting from everyday use
These changes are considered part of the unique journey of each leather piece.
Lifetime Care Program
Long after the warranty period has ended, your PÁRCH piece remains eligible for our Lifetime Care Program.
Whenever possible, we offer repair and restoration services to help extend the life of your product, including:
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Stitching repairs
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Edge paint restoration
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Hardware replacement
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Strap repairs
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Leather care and restoration
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Structural repairs when feasible
During the warranty period, manufacturing-related repairs are provided free of charge. After the warranty period, restoration services may be offered at a reasonable workshop fee depending on the scope of work required.
Need Assistance?
If you believe your product requires warranty service or restoration, please contact us with your order information and photographs of the item.
Email: info@parchfashion.com
Timeless Artistry. Crafted to last.